Privacy policy

Magnisol and its subsidiary companies respect the right of privacy of online visitors and recognise the importance of protecting the information collected from you. We have adopted an all-encompassing, corporate Online Privacy Policy that guides how we collect, store and use the information you provide online.

This policy applies only to sites maintained by Magnisol and its subsidiaries, and not to websites maintained by other related companies or organisations to which we link. If you wish to be removed from our database, send an email to info@magnisol.com.au and your information will be removed promptly.

PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY. WHEN YOU USE THE MAGNISOL WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE.

If you have questions or concerns regarding this statement, contact Magnisol at the email or postal address specified on our homepage.

Who are we?

Our company and subsidiaries

Magnisol Pty Ltd is a registered Australian company, with its address at 114 Edward Street, Suite 5B, Brisbane QLD 4000. We operate in many countries with the support of numerous representatives and subsidiaries.

Magnisol is a certified Dayforce Growth Partner, dedicated to helping organisations plan, implement, integrate and optimise Dayforce across HR, payroll, benefits, workforce management and talent. Our consultants combine deep Dayforce expertise with practical, hands-on delivery experience, supporting clients from initial strategy through implementation and ongoing support.

All of our directly employed representatives, as well as the employees of our subsidiaries, may have access to all or some of your personal information that we process.

This information is gathered through online forms, emails we send that you read and click, and the pages you visit on our website after clicking emails.

Data Protection Officer

As a multinational company that delivers services that include the storage and processing of information for clients, Magnisol understands the impact of the European Union General Data Protection Regulation. As part of our ongoing efforts towards compliance, we have appointed a Data Protection Officer to look after the security and processing of data for the group of companies. For further information, please contact datasecurity@groupelephant.com.

Why are we collecting personal information?

Our primary goal in collecting personally identifiable information is to provide you with the products and services made available through our website. This includes, but is not limited to, communication between ourselves and yourself and relates to the management of your account as a registered user, if you are one.

Magnisol collects personal information only to fulfil the purpose of the visitor's interaction with the company. We use consent (recitals 32, 42, 43; Article 6(1)(a)) and legitimate interest (recitals 47, 48; Article 6(1)(f)) as the GDPR basis to store and process your data. This consent must be exclusive, discretionary, positive and freely given. The principle of "opt-in" is obligatory, meaning no processing can take place until consent is assured. Regarding legitimate interest, examples include certain client or service relationships between you and Magnisol (with limitations regarding employment contracts and public authorities). It also includes processes for preventing fraud, as well as transmitting personal data within Magnisol's undertakings or institutions affiliated with a central body for internal administrative purposes.

Magnisol takes reasonable steps to ensure that the personal information it processes is accurate, complete and current, but is dependent on users to update or correct their personal information whenever necessary. If you wish to update or change your information, please send a request to info@magnisol.com.au.

How are we using personal information?

Automated profiling

Magnisol may make use of automated profiling systems to assess your interest in our products and services using different sources of data such as page visits, download requests and other interactions. We use such systems to ensure that you receive the most relevant product information from us to suit your needs. If you no longer wish to receive targeted marketing information from us, please send an email to info@magnisol.com.au to opt out, or follow the instruction at the bottom of any of our emails.

Behavioral remarketing

Magnisol uses remarketing services to advertise on third party websites to you after you have visited our website. We, and our third party vendors, use cookies to inform, optimise and serve ads based on your past visits to our Service.

• Google
• Google AdWords remarketing service is provided by Google Inc.
• You can opt out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: https://adssettings.google.com/
• Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser, which provides visitors with the ability to prevent their data from being collected and used by Google Analytics: https://tools.google.com/dlpage/gaoptout
• For more information on the privacy practices of Google, please visit the Google Privacy Policy: https://policies.google.com/privacy

Log data

When you visit our website, our servers automatically record information that your browser sends as Log Data. This Log Data may include information such as your IP address, browser type, the domain from which you are visiting, the websites you visit and the search terms you use. For most users accessing the internet from an internet service provider, the IP address will be different every time you log on. We use Log Data to monitor the use of the site and our service, as well as for the site's technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms and Conditions.

Aggregate data

Magnisol may monitor use of the Service by customers and use the data gathered anonymously. You agree that Magnisol may use and publish such information, provided that it does not incorporate any personally identifiable information and does not identify you.

Communications

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Who else relies on some of this information?

Service providers

We engage certain trusted third parties to perform functions and provide services for us. These include hosting and maintenance, customer relationship management, database storage and management, and direct marketing campaigns. We share your personally identifiable information with these third parties only to the extent necessary to enable them to perform these functions and services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

Law enforcement

We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose information about you to government or law enforcement officials or private parties where we believe it is necessary or appropriate, including in response to claims, in compliance with legal process, to protect the property and rights of Magnisol or a third party, to ensure the safety of the public or any person, or to prevent or stop illegal or legally actionable activity.

Business transfers

Magnisol may sell, transfer or otherwise distribute some or all of its assets, including your personally identifiable information, in the event of a merger, acquisition, reorganisation or sale of assets. You will have the opportunity to opt out of any such transfer if the new entity's planned processing of your information differs materially from that set out in this Privacy Policy.

What type of personal information are we collecting?

Information collected upon registration

If you wish to access certain restricted sections of our website, you will be required to become a registered user and submit certain personally identifiable information to Magnisol. Personally identifiable information may include your IP address, full user name, password, email address, city, time zone, telephone number, and other information you choose to provide. Magnisol collects such information only to fulfil the purpose of the visitor's interaction with the company.

Sensitive personal data

Magnisol does not require any sensitive personal data to operate and provide services to you. We do not collect data on the following:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Genetic data
• Biometric data for the purpose of uniquely identifying a natural person
• Data concerning health or a natural person’s sex life and/or sexual orientation

Should any such sensitive personal data be requested via one of our websites, services or other means of communication, please contact the Data Protection Officer (datasecurity@groupelephant.com) with a formal complaint.

Children’s privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove it.

Specific exclusion of personal email addresses

Magnisol does not require personal email addresses to operate or provide services. When providing a personal email address you will do so willingly. Where possible we explicitly reject personal email addresses from known free email service providers.

Please only provide a company email address when submitting information to us.

Do we transfer data to other countries?

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

How long do we keep personal information?

We retain personal information for as long as it is required for the fulfilment of our business activities or to align with legal requirements. We remove data from our system where an individual requests removal (and no legal requirement prohibits this), where our records indicate an individual is no longer actively engaging with our communications, or where data has deteriorated and attempts to update it have failed.

What are your rights?

Disclosure of your personal information

You have the right to request a full report on the information we hold on you. This will be made available to you within 30 days of request. Please send your request to info@magnisol.com.au.

Withdrawal of consent to process your data

Where you have provided explicit consent for the processing of your personal data, you have the right to withdraw such consent, insofar as this does not affect the performance of a contract or other legal requirements, including the delivery of our services to you. You may also withdraw your consent to be contacted for marketing purposes by following the unsubscribe link in any of our email communications.

Lodging a complaint

You have the right to lodge a complaint with the applicable supervisory body in your jurisdiction if you believe there has been an infringement of the GDPR or other applicable regulations in the processing of your personal information. Before lodging a complaint, we kindly ask that you contact us first with any concerns.

Is your data secure?

We make every reasonable effort to ensure your data is safe and secure. In the unlikely event of a data breach, a response protocol is followed. Request a copy of our security breach protocol by contacting datasecurity@groupelephant.com.

Changes to the Privacy Policy

Magnisol may change this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by means of a notice on our website prior to the change becoming effective.